AI support that never clocks out

Turn every customer question into an instant answer.

Train one AI agent on your business, then let it answer questions, track Shopify orders, capture leads, and support customers across your website and WhatsApp.

7-day free trial No credit card required

Z
ZynfoAIWhatsApp Business · verified
Where is my order #1842?
Good news! Order #1842 shipped yesterday with DHL and arrives tomorrow by 6 PM.
Pick a scenario or type your own question

Connect the tools your team already uses

SShopify
◉WhatsApp
WWordPress
NNotion
#Slack
△Google Drive
Customer Journey

Specialized AI agents for every stage of your customer journey.

From the first website visit to post-purchase questions, ZynfoAI handles conversations grounded in your business data.

Can I book a demo with your sales team?
ZynfoAI Lead Agent

I can help schedule that. Which time works best?

Thursday, 2:00 PM 30-minute product walkthrough
✓ Demo booked · Calendar invite sent
Lead Qualification

Qualify inbound leads 24/7

Engages website visitors, answers questions, and collects contact details to schedule meetings on your calendar.

Do you have the travel backpack in navy?
ZynfoAI Store Assistant

Yes, navy is in stock and ships within 24 hours.

Everyday Travel Pack Color: Navy · In stock
$129
🛒 Added to cart · Checkout link sent
E-Commerce

Help shoppers find the right product

Connects to your Shopify catalog to answer product questions, check inventory, and assist buyers during checkout.

Can I update the delivery address for order #48291?
ZynfoAI Support Agent

I've updated your shipping address in Shopify.

Order #48291 Shipping address updated
📦 Tracking update sent on WhatsApp
Customer Support

Resolve common questions instantly

Answers order lookups, returns, and FAQs directly from your docs with smooth handoff to your team when needed.

“Customer support should feel instant to the customer and effortless to the team.”
The idea behind ZynfoAI

AI handles the repeatable work. Humans handle the moments that matter.

Autonomous AI agents resolve routine requests in seconds, freeing your human team for high-value customer relationships.

How it works

From your knowledge to customer answers in minutes.

Launch without rebuilding your support stack. This is the real ZynfoAI workspace, so click a step or try the controls.

Knowledge baseData Sources
SourceChunksStatus
yourstore.com0/142 URLs
0
ProcessingSync in progress
Returns_Policy.pdfPDF · 12 pages
48
ActiveSynced 2h ago
Shipping & FAQGoogle Docs · 6 docs
112
ActiveSynced 1d ago
AI-powered smart crawling · respects robots.txt
Chat widget configurationAI Agent
Saved
Senior Customer Success Rep
#C15F3C
Bottom right (recommended)
Enable human handoffRoute to your team when the AI isn't sure
Live agent working hoursMon–Fri · 9:00–18:00
Ava · Your StoreLive support
Hello! How can I assist you today?
Can I return an item after 20 days?
Yes. You have 30 days to return unworn items, and returns are free.Source · Returns_Policy.pdf
Type your message...
Powered by ZynfoAI
DeploymentIntegrations
2 live
<script id="__chatbotSdk__" src="https://app.zynfo.ai/widget/embed.js" data-chatbot-id="ava-7f3k" async></script>
Website widgetAny site or builder
Connected
WhatsApp BusinessMeta Cloud API
Connected
ShopifyOrders, returns, products
Connected
HubSpotCRM & Sales
Connected
InboxOpen · 3
Search sessions...
Sarah K.now

Can I swap it for a larger size?

Queued for Support
Mike J.8m

Where's my tracking number?

Automated
Lisa P.12m

Do you ship to Canada?

Automated
Sarah K.WhatsApp · Order #1042
Queued for Support
Transcript history
Hi! Where's my order #1042?
Visitor · 3m ago · ✔✔
✦ Zynfo AIIt shipped yesterday via DHL and arrives Thursday. 📦
AI Chatbot · 3m ago
Great. Can I swap it for a larger size?
Visitor · now
🔒 Internal noteExchange request. Needs a human to approve.
Hi Sarah, Priya here 👋 I've set up a free exchange to size 9. The label is on its way.
Support Agent · just now
Unassigned conversationClaim it to start responding.
💬 Public reply🔒 Private note
Type your message… (/ for canned replies)
Everything in one workspace

A complete customer conversation platform.

Give your AI the knowledge, tools, and human backup it needs to resolve more conversations end to end.

Automated AI Agent Actions

Go beyond answers. Take action.

Give your AI agent the power to execute real tasks — looking up live Shopify orders, updating customer records, and triggering custom APIs without human delay.

Explore custom actions →
1
Identify requestCustomer asks for live order status
✓
2
Verify customerMatch verified email and order number
✓
3
Run actionFetch live tracking from Shopify API
•••
Human handoff

AI and humans, in the same conversation.

Your team sees the full history and can take over whenever a human touch is needed.

MS
Maya ShahCheckout question
Live
PRIVATE NOTE

Customer is ready to buy; asked for bulk pricing.

Analytics

See what customers need before they tell you.

Review conversation volume, helpfulness, lead activity, and the topics that need attention.

Conversations1,284
Last 30 days⌄
Week 1Week 2Week 3Week 4
Z Web Shopify Slack
Omnichannel

Build once. Support customers everywhere.

Keep one source of truth while ZynfoAI answers on your website, WhatsApp, Shopify storefront, and connected workspaces.

View all integrations →
Deploy everywhere

One agent across every customer touchpoint.

Create your agent
01

Website chat

Embed a fast, on-brand assistant on any website with one small script.

02

WhatsApp

Answer questions, capture leads, and share updates on the channel customers already use.

Zynfo support •••
Is my order arriving today?
Yes — it’s out for delivery now.
03

Team inbox

Let AI handle the first response and bring your team in with complete conversation context.

RK

Ryan K.Refund request

Now
MS

Maya S.Product question

3m
Built for trust

Your knowledge stays yours.

ZynfoAI is designed to answer from the sources you choose, with controls that keep your team in charge.

Talk to our team
⌁

Grounded answers

Responses use your connected knowledge, not unsupported guesses.

◈

Human oversight

Review conversations and step in whenever the situation needs a person.

◎

Workspace controls

Manage the people, sources, agents, and channels in one place.

↻

Always improving

Use real conversation insights to close knowledge gaps over time.

Built for your business

Customer conversations, handled your way.

Adapt ZynfoAI to your products, policies, customers, and team—without writing code.

Ready when your customers are

Turn your business knowledge into an AI agent.

Launch customer support that answers instantly, works around the clock, and knows when to bring in your team.

No credit card required