Frequently Asked
Questions
General Inquiries
What is ZynfoAI?
ZynfoAI is an AI-powered chatbot platform that helps businesses automate customer support, capture leads, and manage knowledge bases. Our chatbots are trained on your data and use RAG (Retrieval-Augmented Generation) technology to provide accurate, hallucination-free responses.
How is ZynfoAI different from other chatbots?
Unlike generic AI chatbots, ZynfoAI only answers from YOUR data—no hallucinations or made-up responses. We combine RAG technology with agentic AI capabilities like lead capture, CRM sync, and automated workflows. Plus, you can go live in just 5 minutes with no coding required.
Who is ZynfoAI for?
ZynfoAI is built for SaaS companies, e-commerce stores, support teams, and web development agencies who want to automate customer interactions, capture more leads, and reduce support ticket volume without sacrificing quality.
Setup & Installation
How long does it take to set up ZynfoAI?
Most users go live in under 5 minutes. Simply connect your data sources (Notion, website, Google Docs, or upload files), wait for the AI to train (usually under 2 minutes), and paste one line of JavaScript on your website.
What data sources can I connect?
ZynfoAI supports multiple data sources including Notion, Confluence, Google Docs, your website content, PDF files, and more. You can connect multiple sources to create a comprehensive knowledge base for your chatbot.
How do I add ZynfoAI to my website?
After setting up your chatbot, you'll get a simple JavaScript snippet to paste into your website's HTML. It works with any website platform including WordPress, Shopify, Webflow, custom sites, and more.
Pricing & Billing
Is there a free trial?
Yes! We offer a free trial with full features so you can test everything before committing. No credit card required to start.
Can I change plans later?
Absolutely. You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing adjustments.
Advanced Capabilities
What if the AI gives wrong answers?
ZynfoAI uses RAG (Retrieval-Augmented Generation) which means it ONLY pulls answers from your uploaded data. If the answer isn't in your data, it says 'I don't know' instead of making things up—eliminating hallucinations.
Can ZynfoAI capture leads?
Yes! ZynfoAI can qualify visitors, collect contact information, and score leads based on conversation context. Leads are automatically synced to your CRM via webhooks.
Does ZynfoAI integrate with my CRM?
ZynfoAI integrates with popular CRMs like HubSpot and Salesforce, plus any other tool via webhooks. Conversation data and captured leads sync automatically.
Explore more Resources
Deep dive into our products and solutions.
AI Knowledge Base
Build an intelligent knowledge base from your documentation.
Lead Generation
Capture and qualify leads 24/7 with AI chatbots.
Live Chat Integration
Combine AI automation with human support.
Pricing Plans
Find the perfect plan for your business needs.
Integrations
Connect with Shopify, Slack, WhatsApp & more.
Industries
AI solutions tailored for your industry.
Automate Support & Capture Leads
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Start using AI agents to answer customer questions, capture leads, and support your business 24/7 — without adding more work to your team.
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