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AI customer service agents for growing businesses


ZynfoAI runs your customer support on WhatsApp, website chat and email. It answers questions, tracks orders, helps customers find products and turns what it can’t answer into tickets for your team.

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AI agents at work, in under a minute Answering, handing off and automating.

ZynfoAI answers while you’re away: AI support for your website, WhatsApp and Shopify store
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Why growing businesses use AI agents

Customers expect a fast answer Nobody can be on every channel all day.

  1. Slow replies lose sales

    A buyer who asks on WhatsApp at 9 pm and hears back the next morning may already have bought somewhere else.

    With AI agents

    The AI answers WhatsApp and website chat in seconds, at any hour.

  2. You answer the same questions all day

    Opening hours, delivery times, prices and order status take up the day, so the real problems wait.

    With AI agents

    The AI handles the routine questions from your own content. You take the rest.

  3. Conversations are scattered

    WhatsApp on one phone, website chat on a laptop, email in a separate inbox. Messages slip through.

    With AI agents

    Every channel lands in one AI Inbox.

  4. Hiring for every channel doesn’t scale

    Each new channel or busy season seems to need another person on support.

    With AI agents

    The AI handles routine questions on every channel, so your team stays the size it is.

Questions your customers ask every day

How the AI agents handle it From the first answer to the handoff. Try each one.

MF Maya FernandesWhatsApp · 11:42 pm AI is answering

Are you open on Sunday?

AI agent Yes, 10 am to 4 pm. You can also book online. Opening hours page

Do you ship to Dubai?

AI agent Yes. Orders to Dubai ship within 2 working days. Shipping page

Can I return a sale item?

AI agent Yes, within 14 days if it is unused. Returns policy.pdf
Ask another

After hours

Customers get answers at 11 pm

The AI replies on WhatsApp and website chat from your own content, and shows where the answer came from.

WhatsApp AI agent
Knowledge3 sources
  • yourstore.comWebsite · 48 pagesReady
  • Returns policy.pdfDocumentReady
  • Price listGoogle SheetReady

Your content

Learns from your website and documents

Every answer links to its source.

Knowledge base
Order #4471 AI handling Sam is handling

Summary

Arrived with a cracked screen. Wants a replacement, not a refund.

Reply to the customer…

Handoff

Whoever takes over sees the whole story

One click to take over, with a short summary.

Human handoff
Unanswered3 to review
  • Do you offer instalments? 12 times
  • Is there parking nearby? 7 times
  • Can I change my delivery date? 5 times

Gaps

See what the AI couldn’t answer

Add the answer once and it’s covered.

Analytics
LF Lena FischerWebsite chat Synced to CRM

InterestQuote for 3 stores

StatusNew

Leads

Enquiries become leads

Name, need and contact, saved from the chat.

Lead generation

Get started in three steps Add your content, connect your channels and go live.

Data sourcesTrain AI agent

  • W
    yourstore.com
    Ready
  • P
    Returns policy.pdf
    Ready
  • G
    Price list · Google Drive
    Training

Get set up3 of 3 done

  • Add what your AI agent should knowDone
  • Add the chat to your websiteDone
  • Connect WhatsAppDone

Maya FernandesWhatsApp

Do you deliver on Sundays?

AI

Yes, between 10 am and 4 pm.

Sources · Delivery policy

Can I change the address on my order?

This visitor is waiting for a person · Take over

Channels: Website chatWhatsAppEmail

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Works with the tools you already use Your store, your channels and your CRM.

See every integration
Sachin Jaiswal, founder of ZynfoAI

“We’re early, so you get me. I’ll help you set it up, answer your questions directly, and build what you need next.”

Pricing

Flat plans. No fee per resolution.

Try every Pro feature free for 7 days. Then from $39/month. No card. Cancel anytime.

Starter

Most stores start here

For up to 3 people on chat and WhatsApp.

$39Save $78 a year

$32.50/month

Billed $390 yearly · about $1.07 a day

No commitment

$39/month

Billed monthly ·

Usage

1,000 AI replies a month

Channels

  • Website chat
  • Shopify
  • WhatsApp
  • 50 knowledge sources
  • Product search and order tracking
  • All chat workflows and the builder
  • Lead capture
  • Questions the AI can’t answer become help-desk tickets
  • 3 team seats
Start my free trial

No card · cancel anytime · 15-day money-back guarantee

Pro

For up to 11 people on every channel.

$99Save $198 a year

$82.50/month

Billed $990 yearly · about $2.71 a day

No commitment

$99/month

Billed monthly ·

Usage

5,000 AI replies a month

Channels

  • Website chat
  • Shopify
  • WhatsApp
  • Email
  • 500 knowledge sources
  • Everything in Starter
  • Email support automation
  • Live chat handoff to your team
  • WhatsApp broadcast campaigns
  • AI template writer for WhatsApp
  • Cart recovery and CSAT
  • MCP server and API access
  • 11 team seats
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Pro adds email, live chat handoff, WhatsApp campaigns and Claude and ChatGPT access.

$0Free plan

Not ready to pay? Your AI keeps answering.

  • 100 AI replies a month
  • 15 knowledge sources
  • Website chat and WhatsApp
  • View-only dashboard
Try Pro free for 7 days

No card needed. Move to Free after, or pick a plan.

15-day money-back guarantee on paid plans · Compare all plans, including Pro

Questions about the AI agents

What is ZynfoAI?

ZynfoAI is an AI customer service platform for growing businesses. WhatsApp, website chat and email arrive in one AI Inbox, the AI answers routine questions from your own content with the source, and your team takes over the rest with the full story.

Will the AI make things up?

It answers only from the content you add and shows the source. When your content doesn’t cover a question, it says so and turns it into a help-desk ticket for your team. Live chat handoff is on the Pro plan.

What does it cost?

From $39/month, with no per-resolution or per-seat fees. Try every Pro feature free for 7 days first, with no card. See all plans on the pricing page.

What happens after the free trial?

Pro is free for 7 days, with no card and no automatic charge. Then pick a plan or move to Free: 100 AI replies a month, with a view-only dashboard. Paid plans have a 15-day money-back guarantee.

Does the AI reply to emails?

Yes, on the Pro plan. Email support automation answers customer emails from your content and leaves anything it can’t handle for your team.

How long does setup take?

Start with your website and a few documents, connect WhatsApp and email, and paste one line of code on your site. The founder helps every early customer set up.

Does it work with Shopify?

Yes. The AI agent learns your Shopify catalog, tracks orders and helps customers find products in your own Shopify store.

Why pay when the WhatsApp Business app is free?

ZynfoAI uses the official WhatsApp Business API and answers WhatsApp and website chat with one AI agent trained on your own content, with order tracking, lead capture and help-desk tickets for your team.

Can I connect ZynfoAI to Claude or ChatGPT?

Yes, on Pro and in the 7-day trial. Assistants can search your knowledge base, read tickets, leads and conversations, and ask your AI agent a question. Access is read-only: they can’t create, change or delete anything.

Is my data private?

Yes. Your content and conversations are used only to run your workspace. They are never used to train AI models.

Try the AI agents free for 7 days Connect your own WhatsApp and website. No card needed.

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No card · cancel anytime · 15-day money-back guarantee