Free tool
AI WhatsApp Reply Generator
Paste a customer's message and get three replies you can edit and send on WhatsApp.
Your details
Your reply drafts
Your drafts show up here
Add your details, then generate. It takes a few seconds.
Let ZynfoAI answer these on WhatsApp for you
Answers come from your own content. 7 days free, no card needed.
A late order, a refund request or a haggle over price can take ten minutes to word on WhatsApp. Paste the message, say what the reply should do, and pick the best of three drafts.
How this tool helps
Put the real answer in the goal field
The AI is good at tone and wording. It doesn't know your stock, your courier or your policy, so write the real answer in a few words and let the generator turn it into a reply.
- Late order. Message: "Ordered 5 days ago, nothing yet??" Goal: "courier delay, arrives Thursday, sorry, free shipping on next order." Tone: empathetic.
- Refund request. Message: "The mug arrived cracked, I want my money back." Goal: "ask for a photo, then refund or replacement, their choice." Tone: friendly.
- Price pushback. Message: "Bit expensive, any discount?" Goal: "no discount, explain what's included, mention free delivery over ₹999." Tone: professional.
- Out of stock. Message: "Is the blue one back?" Goal: "not yet, expected next week, offer to message them when it is." Tone: casual.
Make the reply sound like you
- Put the answer in the first sentence.
- Keep it to two or three sentences. WhatsApp is read on a phone.
- Offer one next step.
- Use one emoji at most, or none.
More on this in our guide to automating WhatsApp replies with AI.
Answering the same questions every day?
Connect your WhatsApp Business number to ZynfoAI. The AI answers from your website and documents, checks Shopify orders, and opens a help-desk ticket for your team when it can't answer. Try every Pro feature free for 7 days, then from $39/month.
No card · cancel anytime · 15-day money-back guarantee
From drafting replies to automating them
This generator helps with one message at a time. If the same questions arrive all day, a WhatsApp AI chatbot can answer them on your number from your own content and pass the hard ones to your team.
When you are ready, ZynfoAI for WhatsApp sets it up on your own number. For online stores, see our guide to the ecommerce chatbot.
FAQ
Frequently asked questions
Straight answers about using this tool and its output.
How does the AI WhatsApp reply generator work?
Paste the message your customer sent, add a short note on what you want the reply to say, and pick a tone. The AI writes three replies. Edit the one you like and send it from WhatsApp.
Will the replies sound like a bot?
Not if you give it the facts. Put the real answer in the goal field, such as "arrives Thursday, free returns within 30 days", and the AI turns it into a short, natural reply. Read it before sending.
Can it reply in another language?
Yes. Paste a message in another language, or add "reply in Spanish" or "reply in Hinglish" to the goal field.
Is there a limit on free replies?
Yes, there is a daily limit on free generations. When you reach it, enter your email to keep going.
Can AI reply to WhatsApp messages automatically?
This tool only drafts replies for you to send. Connect your WhatsApp Business number to ZynfoAI through the official WhatsApp Business API, and the AI answers from your content, checks Shopify orders and hands off to your team with a summary.
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Open toolLet ZynfoAI take the first reply.
Website chat, WhatsApp and email in one inbox, with AI answering from your own content. Free for 7 days, then plans from $39 a month.