Free tool
AI WhatsApp Reply Generator
Paste a customer's message and get three replies you can edit and send on WhatsApp.
Configure
AI Reply Suggestions
Results will appear here
Fill in the details on the left and click generate to see AI-powered suggestions.
Some WhatsApp messages are easy to answer. Others, like a late order, a refund request or a haggle over price, take ten minutes to word. Paste the message, say what you want the reply to do, and pick the best of three drafts.
How this tool helps
Get the facts in, and the reply writes itself
The AI is good at tone and wording. It doesn't know your stock, your courier or your policy. So the goal field matters most: write the real answer in a few words, and let the generator turn it into a reply.
- Late order. Message: "Ordered 5 days ago, nothing yet??" Goal: "courier delay, arrives Thursday, sorry, free shipping on next order." Tone: empathetic.
- Refund request. Message: "The mug arrived cracked, I want my money back." Goal: "ask for a photo, then refund or replacement, their choice." Tone: friendly.
- Price pushback. Message: "Bit expensive, any discount?" Goal: "no discount, explain what's included, mention free delivery over ₹999." Tone: professional.
- Out of stock. Message: "Is the blue one back?" Goal: "not yet, expected next week, offer to message them when it is." Tone: casual.
Make the reply sound like you
- Put the answer in the first sentence.
- Keep it to two or three sentences. WhatsApp is read on a phone.
- Offer one next step, not three.
- Use one emoji at most, or none.
More on this in our guide to automating WhatsApp replies with AI.
Answering the same questions every day?
Connect your WhatsApp Business number to ZynfoAI. The AI agent answers from your website and documents, checks Shopify orders, and hands the chat to your team with a summary when a person is needed.
From drafting replies to automating them
This generator helps with one message at a time. If the same questions arrive all day, a WhatsApp AI chatbot can answer them on your number, from your own content, and pass the hard ones to your team. When you are ready, ZynfoAI for WhatsApp sets it up on your own number. For online stores, see our guide to the ecommerce chatbot.
FAQ
Frequently asked questions
Straight answers about using this tool and its output.
How does the AI WhatsApp reply generator work?
Paste the message your customer sent, add a short note on what you want the reply to say, and pick a tone. The AI writes three replies. Edit the one you like and send it from WhatsApp.
Will the replies sound like a bot?
Not if you give it the facts. Put the real answer in the goal field, such as "arrives Thursday, free returns within 30 days", and the AI turns it into a short, natural reply. Read it once before you send it.
Can it reply in another language?
Yes. Paste a message in another language, or add "reply in Spanish" or "reply in Hinglish" to the goal field.
Is there a limit on free replies?
Yes, there is a daily limit on free generations. When you reach it, enter your email to unlock more.
Can AI reply to WhatsApp messages automatically?
This tool drafts replies for you to send. To have AI answer customers on your WhatsApp Business number by itself, connect the number to an AI agent such as ZynfoAI. It answers from your own content, checks Shopify orders and hands chats to your team when a person is needed.
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Open toolLet ZynfoAI take the first reply.
Answers on your website and WhatsApp from your own content, with your team one click away. Free for 7 days, then $99/month.