AI for marketing

An AI chatbot for marketing that turns clicks into conversations.

ZynfoAI answers visitors on your campaign pages from your own content, recommends products from your Shopify catalog, and collects leads in the chat. Your dashboard then shows what people asked, so the next campaign answers it up front.

7-day free trial No credit card required

Oakridge Coffee Holiday gift guide

I need a gift for my dad. He drinks espresso and likes it strong.

Oakridge Coffee The Ironwood Espresso blend would suit him. It's a dark roast with notes of cocoa and molasses, and it comes gift-wrapped this month.
Ironwood Espresso · 500gDark roast · Whole bean or ground$22.00
View product

Can you ship it straight to him?

Oakridge Coffee Yes. You can add a different delivery address and a gift note at checkout. oakridgecoffee.com/gifting
What it handles

The questions that decide whether a campaign click becomes a lead.

Each conversation shows what the visitor sees and what ZynfoAI did behind the reply.

Offer and landing-page questions Website chat
Oakridge Coffee Online · replies instantly

If I sign up for the subscription, can I skip a month?

Oakridge Coffee Yes. You can skip or pause any delivery from your account up to 3 days before it ships, and the first bag is half price. oakridgecoffee.com/subscribe
Behind the scenes
  1. Searched your trained sources for skip and subscription.
  2. Found the answer on your subscription landing page.
  3. Replied with a link to the page.
How it works

Put an agent on your campaign pages in an afternoon.

Import your landing pages and product pages, connect Shopify if you sell there, write a greeting and quick replies for the campaign, and paste one script tag.

Knowledge baseData Sources
SourceChunksStatus
yourstore.com0/142 URLs
0
ProcessingSync in progress
Returns_Policy.pdfPDF · 12 pages
48
ActiveSynced 2h ago
Shipping & FAQGoogle Docs · 6 docs
112
ActiveImported 1d ago
AI-powered smart crawling · respects robots.txt
Chat widget configurationAI Agent
Saved
Senior Customer Success Rep
#C2410C
Bottom right (recommended)
Enable human handoffRoute to your team when the AI isn't sure
Live agent working hoursMon–Fri · 9:00–18:00
Ava · Your StoreLive support
Hello! How can I assist you today?
Can I return an item after 20 days?
Yes. You have 30 days to return unworn items, and returns are free.Source · Returns_Policy.pdf
Type your message...
Powered by ZynfoAI
DeploymentIntegrations
2 live
<script id="__chatbotSdk__" src="https://app.zynfo.ai/widget/embed.js" data-chatbot-id="ava-7f3k" async></script>
Website widgetAny site or builder
Connected
WhatsApp BusinessMeta Cloud API
Connected
ShopifyOrders, returns, products
Connected
FreshsalesLeads from chat
Connected
InboxOpen · 3
Search sessions...
Sarah K.now

Can I swap it for a larger size?

Queued for Support
Mike J.8m

Where's my tracking number?

Automated
Lisa P.12m

Do you ship to Canada?

Automated
Sarah K.WhatsApp · Order #1042
Queued for Support
Transcript history
Hi! Where's my order #1042?
Visitor · 3m ago · ✔✔
ZynfoAIIt shipped yesterday via DHL and arrives Thursday.
AI Chatbot · 3m ago
Great. Can I swap it for a larger size?
Visitor · now
🔒 Internal noteExchange request. Needs a human to approve.
Hi Sarah, Priya here 👋 I've set up a free exchange to size 9. The label is on its way.
Support Agent · just now
Unassigned conversationClaim it to start responding.
💬 Public reply🔒 Private note
Type your message… (/ for canned replies)
Stay in control

Learn what your visitors want before the next campaign.

Every conversation is a piece of research. ZynfoAI groups it so your marketing team can act on it.

  • Trending Topics on your dashboard

    See what visitors ask about most over the last 7, 30 or 90 days, and use it to shape your next landing page or ad.

  • Unanswered Questions show content gaps

    Questions that triggered your fallback message are listed, so you know which page or FAQ to add before the next launch.

  • Campaigns and templates on WhatsApp

    Manage contacts, submit templates for approval and send campaigns from WhatsApp Management. Replies land in the same Inbox.

Inbox Open · 3
Ravi P. Official WhatsApp Business · Live Session
Shopify CatalogLead DetailsSummarize

Does the gift box include a mug?

ZynfoAI Agent

I don't have details on what's in the gift box yet. I'll pass this to the team so they can confirm.

Fallback sent · Logged as unanswered

Private team note Third question about the gift box contents today. Adding a contents list to the gift guide page, then Resync.
Unassigned Conversation Click Claim Session to take over from AI.
Shopper 8812 Website Chat Widget · Live Session
Shopify CatalogLead DetailsSummarize

Looking for a compact gym bag with separate shoe pocket under $90.

ZynfoAI Agent

The Sport Duffel ($79) features a ventilated shoe compartment and water-resistant nylon. Navy is in stock.

Does it fit in a gym locker?

ZynfoAI Agent

Yes, dimensions are 19" x 10" x 9", fitting standard gym and airline carry-on lockers.

Private team note Visitor added Sport Duffel (Navy) to cart. Cart total $79.
Claimed by Specialist Agent actively managing this thread.
Ad Visitor (?utm_campaign=summer) Website Chat Widget · Live Session
Shopify CatalogLead DetailsSummarize

I saw your Instagram ad for 20% off. Does it apply to the 3-pack travel bundles?

ZynfoAI Agent

Yes! The SUMMER20 promo code applies across all travel packs and bundles at checkout.

Private team note Promo code validated. User redirected directly to checkout.
Unassigned Conversation Click Claim Session to take over from AI.
Guide

Using an AI chatbot on your marketing pages

Give the agent the campaign before it goes live

A chatbot on a campaign page is only as good as what it knows about the campaign. Before launch, add the landing page as a Data Source, along with any offer terms, product pages or a short FAQ document. If the page changes during the campaign, click Resync on that source so the agent doesn’t quote an old price or end date.

Use the greeting and quick replies to match the page. A gift guide might open with “Looking for a gift?” and quick replies for budget ranges. A B2B landing page might offer “See pricing” and “Talk to the team”. Keep the in-chat form short and ask only for what your team will use, usually a name, an email and one qualifying detail.

Recommend, don’t push

For Shopify stores, product recommendations work best when your product descriptions say who each product is for. The agent matches what shoppers tell it against your catalog, so a description like “smooth, low-acid, good for French press” gives it something to work with. Vague copy gives vague suggestions.

Let the agent answer first and collect details second. A visitor who gets a straight answer about your offer has a reason to leave an email. One who meets a form before any help often doesn’t.

Treat the dashboard as research

After a campaign, look at Trending Topics and Unanswered Questions for that period. Trending Topics tells you what people cared about. Unanswered Questions tells you what your page left out. Both are cheaper than a survey and more honest, because they’re what visitors typed when nobody was asking. Fix the gaps on the page itself, not just in the chatbot, so every visitor benefits.

FAQ

Marketing: common questions

Still unsure? Book a 20-minute call and we'll walk through your setup.

Can the chatbot recommend products?

Yes, for Shopify stores. Once you connect the ZynfoAI Shopify app, your product catalog is added to the knowledge base and the agent can recommend products as cards in the chat.

Can it send WhatsApp marketing messages?

You send campaigns yourself from WhatsApp Management, using templates Meta has approved. The AI agent then answers the replies that come back, and hands them to a teammate when needed.

How do leads reach our CRM?

Leads collected in the chat are saved to Leads and sync to Freshsales when connected. CRM integrations are included on the Professional and Enterprise plans.

Can we see what visitors ask about?

Yes. The dashboard shows Trending Topics and Unanswered Questions over 7, 30 or 90 days, alongside session volume and ratings.

Related ways teams use ZynfoAI

7-day free trial

Make your next campaign answer back.

Train an agent on your own content, test it in the Playground, then go live on your website or WhatsApp.

No credit card required

What it does while you're away

  • Order status sent WhatsApp
  • Demo booked, invite sent Website chat
  • Lead captured and synced Freshsales
  • Chat handed to a teammate Inbox