An AI chatbot for real estate agents

Give it the listings, then keep them current

Add your listings pages and your buying and renting guides as sources, and upload brochures or floor plan PDFs for new developments.

The AI answers only from this content, so it can quote a service charge or pet policy with a source link.

Listings change faster than most content, and ZynfoAI doesn’t resync on its own. When a property is let, sold or re-priced, update the page and click Resync on that source.

In your instructions, tell the AI never to confirm that a property is available and to offer an agent callback instead.

Ask for what an agent needs to call back

A good first conversation gets what an agent needs to follow up: name, phone or email, budget, preferred area, size and timeline. Put those in the in-chat form and keep it short.

Each lead lands in Leads with a rule-based score, and your team moves it from New to Contacted, Qualified, Converted or Lost. If you use Freshsales, leads are pushed there so they join your existing pipeline.

Viewing requests work the same way. The AI records the property and preferred times, and an agent checks the diary and confirms, so nobody turns up to a flat that was let yesterday.

Hand over the serious conversations

Offers, negotiations, mortgage questions and anything about a specific contract belong with a person. Turn on Human Handoff with hours your agents cover.

The AI pauses while a teammate handles the chat. Check Unanswered Questions each week to see what enquirers ask that your listings don’t answer.