AI Chatbots in London

London customers compare quickly. If your website can’t tell them the returns window, the delivery cut-off or the price of a service at 10pm, they ask the next shop.

ZynfoAI puts an AI agent on your website, and on WhatsApp if you use it, that answers from your own content and hands over to your team when a person is needed.

ZynfoAI is software you set up yourself, without a London chatbot agency or a build. You add your website, policies and documents, paste one script tag, and the agent starts answering.

Orders, returns and product questions

For Shopify stores, the agent looks up order status, handles cancellations and return requests, recommends products and offers discount codes. “Where’s my order #1042?” gets the real status. Our ecommerce chatbot guide covers what to automate first.

Answers with a source

Every answer comes from the pages and files you’ve added, and can show which one it used. If something isn’t covered, the agent says so and offers a person, instead of guessing. See how the AI knowledge base works.

Leads for services and B2B

Agencies, clinics, estate agents and SaaS firms use the agent to answer the first questions, then collect a name, email and requirement. Leads sync to Freshsales. See the lead capture chatbot guide.

Data protection is your call, too

A chat widget collects personal data, so UK GDPR applies to it. You decide what the agent asks customers for, and your privacy notice should cover the chat. The ICO’s UK GDPR guidance is the place to check your obligations.

UK hours, your team

Set working hours in UK time. During them, the agent hands chats to your team with a summary. After hours, it keeps answering and leaves anything unresolved as a ticket. See how the human handoff works.

Businesses in the UK pay in pounds (GBP), and the 7-day trial needs no card. See pricing.