AI Chatbots in New York

A New York visitor gives your website about as long as a subway stop. If the answer to “Do you take walk-ins?” or “What does onboarding cost?” isn’t on screen right away, they’re gone.

ZynfoAI is software you set up yourself, without a New York chatbot development firm.

You add your website and documents, paste one script tag, and an AI agent starts answering from them. Your team takes over whenever a person is needed.

Answers first, then the lead

A visitor on an accounting firm’s site asks: “Do you handle LLC tax filings for freelancers, and what’s the fee?”

The AI answers from your services page, shows the source, then asks for a name, email and a line about their situation.

The lead syncs to Freshsales with the conversation attached. See the lead capture chatbot guide and AI lead generation.

If something isn’t in your content, the agent says so instead of guessing.

For stores, too

On Shopify, the agent looks up orders, handles cancellations and return requests, and recommends products. “Where’s my order #1042?” gets the real status. See the ecommerce chatbot guide.

Eastern Time, your team in charge

Set working hours in Eastern Time. During them, the agent hands chats to your team with a summary, routed round-robin, to whoever is least busy, or to everyone.

After hours, it keeps answering and leaves the rest as a ticket. See how the human handoff works.

Not the right fit if

You need phone answering (ZynfoAI is chat on your website and WhatsApp), or a bot built into custom internal software.

One Pro plan at $99 a month covers up to 11 people, with a 7-day free trial and no card. See pricing.