Topic · 4 articles

India D2C

Guides on india d2c for growing businesses, from the ZynfoAI blog on AI customer service for WhatsApp, website chat and email.

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Shopify Oct 26, 2026

AI Knowledge Base for Shopify: What to Write First

An AI knowledge base for Shopify starts with 12 plain policy pages. See what an Indian D2C store should write before its AI agent answers on WhatsApp.

Shopify Oct 23, 2026

How Many AI Replies Does a Shopify Store Need?

How many AI replies does a Shopify store need each month? Work out your number from orders, chats and festive peaks, then match it to a plan. Worked examples.

Shopify Oct 23, 2026

What Happens When an AI Agent Can't Answer?

What happens when an AI agent can't answer a customer question? On ZynfoAI it becomes a help-desk ticket for your team. See the flow with a Shopify example.

Shopify Oct 22, 2026

WhatsApp Support After Office Hours for Shopify Stores

WhatsApp support after office hours for a Shopify store: what an away message covers and misses, and how an AI agent answers at night, with a festive example.