WhatsApp pricing
WhatsApp Business API pricing in Indonesia
On Meta’s rate card effective 1 October 2026, a marketing template to a +62 number costs Rp 586.33 ($0.0411). A utility, authentication or service message costs Rp 356.65 ($0.025). Your first 1,000 replies a month on each number are free.
How much does a WhatsApp message cost in Indonesia? Meta’s list rates for +62 numbers, effective 1 October 2026. Checked .
| Message type | Used for | IDR | USD |
|---|---|---|---|
| Marketing template | Offers, launches, cart and restock reminders | Rp 586.33 | $0.0411 |
| Utility template | Order, delivery, booking and account updates | Rp 356.65 | $0.025 |
| Authentication template | One-time passcodes | Rp 356.65 | $0.025 |
| Authentication-international | Passcodes from a business based outside Indonesia | Rp 1,940.13 | $0.136 |
| Service message | Your free-form replies in the 24-hour window, after the first 1,000 a month | Rp 356.65 | $0.025 |
A marketing message costs 1.6 times a utility message in Indonesia. Of the 13 markets we list, its marketing rate is the 8th most expensive. Source: Meta’s pricing page.
What WhatsApp costs a month in Indonesia Two examples, one WhatsApp number each, before tax.
An online store
- 2,000 order and delivery updates (utility)Rp 713,300
- 3,000 offers and restock alerts (marketing)Rp 1,758,990
- 6,000 replies to customers (first 1,000 free)Rp 1,783,250
Meta charges a monthRp 4,255,540
A clinic or salon
- 1,500 appointment reminders (utility)Rp 534,975
- 300 login codes (authentication)Rp 106,995
- 4,000 Replies to customers (first 1,000 free)Rp 1,069,950
Meta charges a monthRp 1,711,920
Which WhatsApp messages are free?
1,000 replies a month
Each business number gets 1,000 free service messages a month. They don’t roll over. Charging starts at the 1,001st.
Chats from Click-to-WhatsApp ads
When a customer messages you from a Click-to-WhatsApp ad in the WhatsApp mobile app and you reply within 24 hours, messages are free for up to 7 days.
WhatsApp pricing in Indonesia: questions
How much does a WhatsApp marketing message cost in Indonesia?
Rp 586.33 per delivered marketing template, or $0.0411, on Meta’s rate card effective 1 October 2026. Marketing rates have no volume discounts.
Are WhatsApp replies free in Indonesia?
The first 1,000 replies a month on each business number are free. After that, each reply inside the 24-hour window costs the utility rate, Rp 356.65. A chat that starts from a Click-to-WhatsApp ad is free for up to 7 days.
Does the rate depend on where my business is registered?
No. Meta charges by the country code of the number you message. Any business messaging a +62 number pays the Indonesia rate. One exception: one-time passcodes from a business based outside Indonesia cost the authentication-international rate, Rp 1,940.13.
Are there volume discounts?
Utility and authentication messages get cheaper in tiers as your monthly volume in a market grows, up to about 25 percent off at the top tier. Marketing messages and replies have no tiers.
Are Meta’s charges part of the ZynfoAI plan?
No. Meta’s message charges are billed separately from your ZynfoAI plan.
