AI Chatbots in Delhi NCR

In Delhi NCR, most customer conversations start on WhatsApp. “Price kya hai?”, “Delivery to Noida Sector 62?”, “Is the store open on Sunday?” Someone on your team answers the same messages every day, usually late in the evening.

You can skip the Delhi chatbot development company and the build project.

ZynfoAI is software you set up yourself: connect your WhatsApp Business number, add your website and documents, and the AI starts answering from them. Your team steps in when a person is needed.

WhatsApp first, website too

Connect your number to the official WhatsApp Business Platform through Meta’s Embedded Signup. The same AI also answers in the chat widget on your website.

Both channels land in one AI Inbox, and emails to your support address arrive there too for your team to answer. Our WhatsApp AI chatbot guide covers setup and what to automate first.

Meta charges per message, by the recipient’s country. Since 1 October 2026 that includes replies inside the 24-hour customer service window. See WhatsApp pricing in 2026.

Replies in Hindi or English

The AI replies in the language the customer writes in, including Hinglish typed in English letters. A customer who asks in Hindi gets a Hindi answer, drawn from the same English price list or policy you uploaded.

Each answer can show its source. If something isn’t covered, the AI says so and hands the chat to your team.

What it handles for NCR businesses

• D2C and online stores: order status, cancelling unshipped orders, return requests and product picks on Shopify. See the ecommerce chatbot guide.
• Coaching, clinics and services: fees, batch timings, locations, then a callback request saved as a lead.
• B2B and SaaS in Gurgaon and Noida: product questions, lead qualification and demo booking, synced to Freshsales. See AI lead generation.

Your team keeps control

Set working hours in IST. During them, the AI hands chats to your team with a summary. Outside them, it keeps answering and leaves anything unresolved as a ticket for the morning. See how the human handoff works.

Businesses in India pay in rupees (INR), and the 7-day trial needs no card. See pricing.