AI Chatbots in Mumbai

Mumbai customers don’t wait. A shopper in Andheri asks on WhatsApp whether cash on delivery works for their pincode, a parent asks a coaching class about weekend batches, a buyer asks a builder’s office about possession dates. If the reply takes until tomorrow, they’ve already asked someone else.

ZynfoAI is a self-serve product, not a Mumbai chatbot development agency. You connect WhatsApp, add your website and documents, and an AI agent answers from them. Your team takes over when a person is needed.

Store questions, answered with the order in hand

For Shopify stores, the agent looks up order status, handles cancellations and return requests, recommends products and shares discount codes. “Where’s my order #1042?” gets the real status, not a link to a tracking page. Our ecommerce chatbot guide covers what to automate first.

Replies in the customer’s language

A customer who writes in Hindi or Marathi gets a reply in that language, drawn from the English policies you uploaded. Each answer can show its source. If something isn’t in your content, the agent says so instead of guessing.

WhatsApp on the official platform

Connect your number through Meta’s Embedded Signup. Meta charges for template messages by country; replies inside the 24-hour customer service window are free, per Meta’s pricing documentation. See our WhatsApp AI chatbot guide.

Leads for services, real estate and finance

The agent answers the first questions, then collects a name, number and requirement and saves a lead, synced to Freshsales. Anything that needs advice, a quote or a signature goes to your team. See the lead capture chatbot guide.

Your team keeps control

Set working hours in IST. During them, the agent hands chats to your team with a summary. After hours, it keeps answering. See how the human handoff works.

The plan is priced in US dollars: $99 a month, with a 7-day free trial. See pricing.