Smarter Knowledge Management
Train one AI agent on your handbooks, policies and guides, and let your team ask questions in plain language. Every answer can link the document it came from.
Your documents, answering for themselves
One place your team can ask, with the source behind every answer.
Ask, don't search
"What's the hotel limit in Manchester?" gets the number, not a list of ten files to open.
One agent, every source
Website pages, PDF, Word and Excel files, and the Google Docs and Sheets you pick, behind one chat.
Where your team already is
Put the chat on your intranet or internal tool. Allowed Domains keeps the widget on your sites.
What you can set up
The parts of ZynfoAI that matter for internal knowledge.
Understands the question
Matches what someone means, not just the words they typed, and answers from your documents.
Pick exactly what it knows
Crawl the website pages you choose, upload PDF, Word and Excel files, and select single Google Docs and Sheets from Drive.
Resync when a document changes
Edited a policy? Click Resync on that source and the agent answers from the new version.
Roles and safeguards
Owner, Admin and Agent roles, personal information redacted during ingestion, and guardrails against prompt injection.
The software answers. Your team keeps it right.
Three habits that decide whether people trust the answers.
Give every document an owner
The leave policy belongs to HR, the VPN guide to IT, the expense rates to finance. When their document changes, the owner updates it and clicks Resync. Without an owner, an old version keeps answering. This is the same set-up as our AI knowledge base, pointed at your team instead of your customers.
Remove the old copy
Two versions of the same policy produce two answers. Delete the old file when you upload the new one, and only add what is current.
Read the questions it couldn't answer
Unanswered Questions on the dashboard lists what people asked that no document covers. Once a month, pick the top few and write them down. For a step-by-step rollout for HR and IT, see the internal knowledge base for employees, or compare tools with our guide to choosing AI knowledge base software.
FAQ
Frequently asked questions
Everything you need to know about setting up and using ZynfoAI.
What is AI knowledge management?
It means your team asks a question in plain words and an AI agent answers from your own documents, with a link to the one it used. The work of keeping those documents current, owned and complete stays with your team.
How is it different from searching a shared drive?
A drive search matches file names and keywords and leaves the reading to you. ZynfoAI finds the passage that answers the question, even when the wording differs, and replies with the answer and the source.
Can I control who sees which documents?
Not per person. ZynfoAI doesn't sign employees in or apply document-level permissions. You choose which sources it learns from and, with Allowed Domains, which sites the chat appears on. Only add documents everyone with access may read.
Which file types does it support?
PDF, DOC, DOCX, XLS and XLSX uploads (up to 5 MB each by default), website pages from the crawler, and Google Docs and Sheets you pick from Google Drive. Notion and Confluence aren't connected directly; export pages to PDF or Word to add them.
How does it stay up to date?
Updates are manual. When a document changes, click Resync on that source. The Unanswered Questions list on the dashboard shows what people asked that your documents don't cover yet.
Let ZynfoAI take the first reply.
Answers on your website and WhatsApp from your own content, with your team one click away. Free for 7 days, then $99/month.