Chatbot Alternatives 7 min read
SiteGPT Pricing (2026): Official Plans vs ZynfoAI
SiteGPT has three self-serve plans and a custom Enterprise plan. Paid monthly, Starter is $59, Growth is $129 and Scale is $429. Paid yearly, the same plans work out to $39, $79 and $259 a month. Every self-serve plan starts with a 7-day free trial, and SiteGPT asks for a card to start it. These figures are from the official SiteGPT pricing page, as of October 2026.
| Plan (as of Oct 2026) | Monthly billing | Yearly billing | Chatbots | Messages / month | Pages | Team members |
|---|---|---|---|---|---|---|
| Starter | $59 | $468/yr ($39/mo) | 1 | 4,000 GPT-4.1-mini or 400 GPT-4.1 | 1,000 | 1 |
| Growth | $129 | $948/yr ($79/mo) | 2 | 10,000 mini or 1,000 GPT-4.1 | 10,000 | 4 |
| Scale | $429 | $3,108/yr ($259/mo) | 3 | 40,000 mini or 4,000 GPT-4.1 | 50,000 | 10 |
| Enterprise | Custom | Custom | Up to 1,000 | Custom | 500,000 | Up to 1,000 |
Add-ons are listed at $39 a month on yearly billing ($468 a year) each: removing SiteGPT branding, an extra 5,000 messages, and WhatsApp.
If you’re comparing SiteGPT with other AI support tools, our guide to Intercom Fin alternatives covers the wider field. The rest of this page explains what SiteGPT’s limits mean in practice and where ZynfoAI is a different kind of tool.
How to read SiteGPT’s limits
Three details on the pricing page decide what you will actually pay.
Messages depend on the model. Each plan’s allowance is quoted two ways: a larger number of GPT-4.1-mini messages, or a tenth as many GPT-4.1 messages, with any mix in between. If you want the stronger model on every reply, Starter’s 4,000 becomes 400.
A “page” is a unit of text, not a URL. SiteGPT defines a page as 2,500 cleaned characters from your sources. A long help article or PDF can count as several pages, so a 300-URL site can use more than 300 of your allowance.
Fresh content costs a tier. Starter refreshes your content manually. Growth adds a monthly auto-refresh. If your prices, stock or policies change every week, plan on refreshing by hand or moving up.
Seats matter too. Starter has one login. If two people need to read conversations or take over from the bot, you are on Growth.
What the higher tiers add
Growth adds integrations (SiteGPT lists Google Chat, Messenger, Slack, Crisp, Freshdesk Messaging and Zoho SalesIQ), API access, advanced analytics, a weekly email digest and the SiteGPT iOS app. The app is how SiteGPT handles a person stepping in: your team gets a push notification when a visitor asks for a human and can take over with one tap.
Scale adds webhooks and a Zendesk AI agent. Enterprise adds priority support, a HIPAA-eligible setup and a signed DPA or BAA on request.
SiteGPT vs SiteSpeakAI on price
SiteSpeakAI is the tool people most often compare with SiteGPT. Its official pricing page lists, as of October 2026:
| SiteSpeakAI plan | Monthly | Message credits / month | AI agents | Training sources |
|---|---|---|---|---|
| Free | $0 | 30 | 1 | 10 |
| Starter | $29 | 1,000 | 1 | 200 |
| Pro | $79 | 3,000 | 5 | 2,500 |
| Growth | $249 | 10,000 | 15 | 8,000 |
| Business | $499 | 20,000 | Unlimited | 20,000 |
Yearly billing on SiteSpeakAI gives two months free, and extra message credits cost $25 per 1,000. SiteSpeakAI puts WhatsApp, HubSpot and API access on its Pro plan.
The short version: SiteSpeakAI is cheaper to start and has a free plan. SiteGPT gives you more messages per dollar on its mini model and a much larger page allowance. Both price by message volume, so your bill moves with your traffic.
Where ZynfoAI is a different tool
SiteGPT and SiteSpeakAI are built to answer questions from your website. ZynfoAI answers those questions too, but it is built for small teams that also need the bot to act on orders and hand off cleanly.
There is one plan: $99 a month or $990 a year, with a 7-day trial. It includes 5,000 conversations a month, 11 team seats, one AI agent and up to 500 training sources. There are no per-resolution fees and no add-on for WhatsApp. Mind the unit: ZynfoAI counts conversations and SiteGPT counts messages, so the numbers are not directly comparable. A conversation usually holds several messages.
What that plan covers in practice:
- Answers with the source. Train the agent on website pages, PDFs, DOCX and XLSX files, and Google Drive. It shows which source an answer came from.
- Store actions. On Shopify, the agent can look up an order (“Where’s my order #1042?”), cancel it if it hasn’t shipped, take a return request, check refund status, recommend products and add them to the cart.
- Leads that reach your CRM. It captures and qualifies leads, books demos and syncs them to Freshsales.
- A real handoff. When a customer asks for a person, the agent writes a summary and routes the chat to your team within working hours. See how human handoff works. Website and WhatsApp chats land in one team inbox with private notes and transfers.
- WhatsApp on the same plan, connected through Meta’s Embedded Signup. Whichever tool you choose, Meta bills WhatsApp template messages itself, by category and country. Replies inside the customer service window are free, per Meta’s WhatsApp pricing docs.
Side by side
| Feature | Zynfo AI | SiteGPT |
|---|---|---|
| Entry price (monthly billing) | $99/mo, one plan | $59/mo Starter |
| Usage unit | 5,000 conversations/mo | 4,000 to 40,000 messages/mo by plan |
| Team seats | 11 | 1, 4 or 10 by plan |
| Included | Paid add-on | |
| Shopify order actions | Yes | Not listed on pricing page |
| Human takeover | Summary, routing, team inbox | iOS app, one-tap takeover (Growth and up) |
| Zendesk | No | Zendesk AI agent (Scale and up) |
When SiteGPT is the better choice
Pick SiteGPT if your main job is answering questions from a large body of documentation. Its page allowances go far beyond ZynfoAI’s 500 sources, and Scale covers 50,000 pages.
Pick it if you run on Zendesk, Crisp or Zoho SalesIQ and want the AI inside that tool. ZynfoAI does not connect to Zendesk.
Pick it if you are a solo founder with low traffic and one login is enough. Starter on yearly billing costs less than ZynfoAI.
And pick SiteSpeakAI if you want to test on a free plan before paying anything.
When ZynfoAI is the better fit
Pick ZynfoAI if you run a Shopify store and most questions are about orders, returns and products. Pick it if you want WhatsApp and website chat in one inbox without an add-on. And pick it if several people share support and you want one flat price instead of a bill that grows with message volume.
ZynfoAI does not cover email, SMS, Instagram or Facebook Messenger. If those channels matter, look at the other tools in our Intercom Fin alternatives guide, or browse all ZynfoAI comparisons. If you are weighing usage-based bills against flat plans in general, read flat-rate vs per-resolution chatbot pricing.
Full plan details are on the ZynfoAI pricing page.
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